Atlantic Coast Movers

We moved from Halifax NS to East York ON. The move itself took 7 days. The price was very competitive, but not the cheapest on the market. I have learnt to beware of cheap movers. I am happy I found these guys and received outstanding moving service! All the furniture was double wrapped and loaded in a professional manner. After 7 days all the belongings arrived in the same condition. Atlantic Coast Movers impressed me and my family with their punctuality, politeness and professionalism. We do recommend them!

Service cost: $1500

We moved a one bedroom with them from Vancouver to Montreal. They moved our furniture well. Nothing was broken or out of place. I was not entirely impressed with the customer service however. 1 day before drop off they tell me that they are having "technical difficulties" with credit card processing and we will need to have cash in order to get our furniture. We expressed that we did not have cash as we were solely living off of a credit card until our next payday. I expressed that this was hard for us and I asked what happens if we can't get cash in time. They told us that we would have to figure it out on our side and a man called Max replied in an email with "We hope that you will have cash for tomorrow. Let's hope for the best". which I do not believe is a full response since we needed to pay our building a large fee to secure the elevator. Since moving is stressful this also put us more into a stressful state.

Day of move they said fine they'll accept credit card (what do you know). Another thing I wasn't impressed with was they said we couldn't see our furniture until we paid the full amount. It felt like they were holding our furniture hostage. We couldn't make sure the furniture was all there or not broken before we paid. As I was expressing this to the customer service guy on the phone, the guy on the phone told me to "hurry up (finish the call) because if they get a parking ticket I'll have to pay" which was very pushy and threatening. He didn't even pretend to try and understand our side or talk with us about it.

So all in all they got our furniture safely from Vancouver to Montreal but I was not impressed by the customer service.

Service cost: $1500

Worst service ever! We've moved province to province before and didn't be have a bit of trouble with our movers, using Atlantic coast, Miracle Movers, Centennial, whichever they choose to call themselves, was a nightmare! They broke our stuff and wouldn't replace it. They refused to reassemble anything they took apart, even refused to bring my treadmill into the house we were moving into. They also charged us double what they quoted us, arrived 5 days late, told us they couldn't load everything we had because they didn't have enough space. They couldn't provide us with the weigh tickets to prove that the weight they were charging us for was accurate, we are so completely upset and sickened that a company can operate in this manner and still remain in business. It's only because they remove all of the bad reviews they get. Save yourself the misery and go with a more reputable company!

Service cost: $14000

Moving for me is very important since I do move each year across Canada for work reasons, and I have been dealing with Atlantic for the past 2 years total 3 moves. Very positive staff and professional, clean truck covering all the goods with special material, placing them in secure way in the truck, always updating on the states of the truck. Very attentive staff, replying back on my emails was within an hour sometimes few minutes, very stress free company. I really hope with this comment, I could express myself on the best service I got from them, looking forward with Atlantic next year.

Move size: 2 Bedroom Home Service cost: $2180

I move quite a bit for work and chose to use Atlantic Coast Movers for my move from Nova Scotia to Ottawa based on their reviews. Let me be clear, this was my WORST moving experience to date. Not only were there multiple delays with the pickup but what was worse was the lack of communication. I had to repeatedly call the customer service representatives to stay on top of what was transpiring. I didn't feel they understood my frustration and no efforts were made to ease my mind during this stressful time.

When drop-off came around, I assigned someone to receive the load. It wasn't until I arrived a week later and opened my boxes, that I noticed the multiple damages, scrapes, and scratches (not to mention a non functioning TV) as well as a missing box of kitchen appliances. I even had to contact the representatives by e-mail and phone on multiple occasions to even get a response to my initial damage claim. To which I was declined due to "the lateness of my submission". Had I known my things had a risk of being damaged to this extent, I would've made sure I was there to receive everything but I made the mistake of trusting this company and thinking all were in caring and sympathetic hands. My absence was taken advantage of and I know this by the way everything was dumped and left. DO NOT USE THIS COMPANY. THEY REFUSE TO TAKE RESPONSIBILITY FOR ANYTHING AND CUSTOMER SATISFACTION MEANS NOTHING TO THEM.

Move size: 1 Bedroom Home Service cost: $1396

I had recently moved with Atlantic Coast Movers and I promised to take some time and report on the experience I had with using them for my move. I am very happy to say that the service was very good and what you would expect from a moving company. I have moved several times across the country and I have had bad movers and goods arriving damaged and delays with my pickup or delivery and also had good movers but at a very high price. I have to say that I did receive an initial general quote that was very low. I contacted them after that directly by phone and actually the rep informed me that the quote may increase. I filled out an inventory form and got a revised quote. The final cost was even less than the quote. They offered mattress covers for free which was the first time someone offered it at no extra cost as all other companies were selling them. I was very surprised. We moved from Prince Albert, SK and the goods were picked between the days they promised and delivered them in about 4 days. Great service from the very start!

Move size: 1 Bedroom Home Service cost: $1390

I had just moved with Atlantic Coast Movers from Vancouver to Toronto. I am glad to share that nothing was lost or damaged. The movers at both places were punctual, professional and efficient. The initial quote was pretty accurate, and all the charges were clear. We did however had to wait 1.5 months for our stuff to arrive, and the situation was at times very frustrating. We understand that delays are sometimes unavoidable, but would have appreciated some more transparency in the communication.

Move size: 1 Bedroom Home Service cost: $1500

It was such a pleasure to work with Atlantic Coast Movers! From the first tough by getting a quote I felt companies dignity. When you speak with professional team you just know everything will go smoothly. Indeed it was smoothest move I've ever had. I received a quote via email and then a phone call with a thorough explanation of the service. Also I requested boxes to my pick up address. The moving team was punctual and work diligently till the end. The moving team helped me to pack my own car, it was a great help and I appreciate everything what they did for me. It was a very friendly team during the whole moving process. Thank you! Highly recommend Atlantic Coats Movers!

Service cost: $820